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Silouhette of children playing on swingsAs you have read in earlier units, any concerns about the safety of children and families should be handled within the policies and procedures of your own organisation. 

It is your responsibility to ensure you are familiar with these policies and know who the designated safeguarding and/or child protection person is. 

Within the first four units in this section we have offered a broad overview of safeguarding issues and some of the specific concerns related to migrant communities. 

The unit will help you to understand how to react and respond if an issue is raised. 

Please note that the appropriate use of interpreters is especially relevant here. 

Reacting to disclosure

Concerned woman talking to a manIf someone starts to tell you about something that might indicate potential abuse, listen but do not ask for detail.

Let them know as soon as possible that if they tell you something that might cause concern you will have to tell someone else, usually the designated safeguarding or Child Protection person in your organisation

Under no circumstances agree to keep it a secret. Remember - all forms of abuse thrive on secrecy. 

Do not ask probing questions. Doing this may undermine any investigation by Police or Children and Family Services. The Police, Child and Family Services and the NSPCC are the only organisations that have legal powers to investigate allegations of child abuse.

When listening, try to make sense of what you are being told.

  • Are they currently being harmed?
  • Are they currently at risk?
  • Is anyone else at risk?
  • Do they need medical attention?
  • What are their overall needs?
  • What is important to them?


The 3 'R's: receive, reassure & respond

The 3 ‘R’s is a useful guide whether dealing with a child, young person or adult. 

However, you must follow your organisations Safeguarding and Child Protection Policies and procedures even if they differ from this. 

Click on the buttons below to view the details.

Adapted from ‘Heartstrings’ 
(Cheshire Safeguarding Children in Education Team) 

Getting it right for your organisation

  1. Make sure you are working in line with your organisation’s policies and procedures. They may differ from what is written above. If in doubt speak to your designated Safeguarding or Child Protection Officer, local Child and Family Services or the NSPCC.
  2. Familiarise yourself with your local procedures on safeguarding children and young people. This will include a section on unaccompanied minors/asylum seeking children. Multi-agency guidance is usually held by local Safeguarding Children Boards.
  3. Familiarise yourself with your local procedures on safeguarding vulnerable adults. Guidance on recognising and responding to safeguarding issues linked to vulnerable adults will be held by your local Safeguarding Adults Board.
  4. It is essential that you access and understand the local guidance and procedures. It is best to do this on-line. This means that you will always be reading the most up-to-date policy or protocol. There will also be current, local phone numbers which you can use to report your concerns.
  5. If you are not sure of where to find your procedures then carry out a simple on-line search. Search for the name of your town/city with the words safeguarding children board (e.g. Bristol safeguarding children board) or safeguarding adults board (e.g. Manchester safeguarding adults board).

Module 7 Unit 5 Questions

Q1. You should not look shocked or upset if a child discloses abuse because it may not be true



Q2. If a child is very distressed you should let them stop the conversation.



Q3. You should sign and date anything you write in case someone accuses you of lying



Q4. If a child says he will only tell you if you keep it a secret you should agree



Q5. You should clarify the situation but should not ask probing questions or investigate further



Your local safeguarding children and adults boards will provide you with specific procedures of action to take if you are concerned about a child or adult.

Most provide a flowchart on their website detailing those actions, timelines and contact numbers.


  1. Woman at a desk filling in a formAt the end of this unit you should feel more confident to react appropriately to any disclosure of abuse by adults and children.
  2. You should be aware of the importance of securing an appropriate professional interpreter if necessary to ensure that you are able to respond to and understand the disclosure.
  3. You should also be clear on the importance of familiarising yourself with your organisational policy and ensuring you work within this at all times.

Last word... 

The aim of this training has been to increase understanding and confidence of health professionals to identify safeguarding issues within families from migrant communities

It does not aim to create experts, but to give you useful awareness, tools and signposting to strengthen your working practices with migrants. 

In this module, you have covered the following: Safeguarding and Vulnerability, Being Healthy, Staying Safe, Living Well and the Three ‘R’s: Receive, Reassure, Respond. 

Again, it is important to stress that you should familiarise yourself with the most updated version of your local safeguarding policies and procedures. 

Further signposting can be found in the resource section.